Responsible for processing your personal data: The entity responsible for collecting your personal data is Origen Xochimilco, with address at Embarcadero Fernando Celada, Av. Guadalupe I. Ramírez, Xochimilco, Mexico City.
Personal data we collect: To carry out the purposes described in this notice, we will use the following data:
Identification data (Full name).
Contact information (Email, phone).
Billing information (if requested).
Information about your travel and pet preferences.
Purposes of the treatment: Your data will be used for:
Manage your reservations through the Amelia platform.
Send payment confirmations and logistical details of your experience.
Provide personalized attention and answer questions via WhatsApp or email.
(Optional) Send information about new experiences or promotions (marketing), provided you authorize it.
Data transfer: Origen Xochimilco It does not transfer your personal data to third parties without your consent, except for the exceptions provided for by law (such as bank payment processors).
ARCO Rights: You have the right to know what data we hold about you (Access), request its correction (Rectification), that we remove them from our records (Cancellation) or the right to Object to their use for specific purposes. To exercise these rights, you can send an email to: info@origenxochimilco.com.
Use of Image and Audiovisual Material: By participating in our experiences, you consent to Origen Xochimilco capturing photographs or videos for strictly promotional and dissemination purposes on our website and official social media. If you or any member of your group prefer not to be photographed, please inform your guide at the beginning of the tour to respect your privacy.
